This Privacy Notice was last updated on 28 July 2021.
What is the purpose of this document?
| Mint Diagnostics Ltd (thereafter “Mint”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you or that you provide to us: when you visit or use:our website at https://mintdiagnostics.com (the “Website”); our social media pages; and any of the services that we provide (the Services); when you contact us (by email or telephone or in person);when you apply for a job with us; andto fulfil a business relationship. |
Mint Diagnostics Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. Our Information Commissioner’s Office registration number is ZA751912.
We are a company registered in England and Wales under company registration number 10212145. Our registered office address is at 190 Carver Drive, Kent Science Park, Sittingbourne, England, ME9 8NP. You can contact us by writing to us at that address. Alternatively, you can email us at privacy@mintdiagnostics.com.
This notice applies to anyone who provides us personal information as detailed above. We may update this notice at any time but if we do so, we will let you know as soon as reasonably practical.
It is important that you read and retain this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information and what your rights are under the data protection legislation.
Data protection principles
| We will comply with data protection law. This says that the personal information we hold about you must be: 1. Used lawfully, fairly and in a transparent way. 2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. 3. Relevant to the purposes we have told you about and limited only to those purposes. 4. Accurate and kept up to date. 5. Kept only as long as necessary for the purposes we have told you about. 6. Kept securely. |
The kind of information we hold about you
| Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are certain types of more sensitive personal data which require a higher level of protection, such as information about a person’s health, racial or ethnic origin or criminal convictions. |
The type of information we collect from you will depend upon the type of interaction you have with us.
The types of personal data that we collect include:
- if you are a customer of Mint: your first and last name, job title, email address, postal address, telephone number and any information which you provide for the purposes of us providing the Services to you or for the purposes of our business relationship;
- if you are a supplier of Mint: your first and last name, job title, email address, postal address, telephone number and any information which you provide for the purposes of us receiving goods or services from you or for the purposes of our business relationship;
- if you are a job applicant of Mint: your full name, contact details (including address, phone number and email address), identification details, job title, employment history and education details, salary information, names and contact details of referees, references, next of kin details, national insurance number or other information if required by law;
- if you visit or use the Website: your Internet Protocol (IP) address, browser type, browser version, the pages of the Website that you visit, the time and date of your visit to the Website, the time spent on the pages you visit, your unique device identifiers and other diagnostic data;
- personal data that you provide by completing forms on the Website;
- information contained in messages when you post on our social media pages; and
- information contained in communications you send to us, for example when you report a problem or to submit queries, concerns or comments regarding the Website or its content.
How is your personal information collected?
We collect personal information about you through your use of the Website, the Services, or that you provide us.
How we will use information about you
| We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances: 1. Where we have your consent. 2. Where we need to perform the contract we have with you. 3. Where we need to comply with a legal obligation. 4. Where it is necessary for legitimate interests pursued by us or a third party and your interests and fundamental rights do not override those interests. |
Situations in which we will use your personal information
The situations in which we will process your personal information, and the lawful basis for the processing, are listed in the table below.
| Situations in which we process personal data | Lawful basis for processing |
| To provide you with information or the Services that you request from us. | Our legitimate interests to ensure the proper operation of our business. Performance of our contract with you. |
| To conduct business with you. | Our legitimate interests to ensure the proper operation of our business. Performance of our contract with you. |
| To provide you with support in using our Website. | Our legitimate interests to ensure the proper operation of our business. |
| To follow our recruitment processes where you have applied for a job with us. | Our legitimate interests to hire the right people into our business. Performance of our contract with you. |
| To deal with complaints. | Our legitimate interests to ensure the proper operation of our business. |
| For our business management and planning, including accounting and auditing. | Our legitimate interests to ensure the proper operation of our business. |
| To keep the Website safe and secure. | To comply with our legal obligations. Our legitimate interests to ensure the proper operation of the Website and business. |
| To prevent fraud. | To comply with our legal obligations. Our legitimate interests to protect our business from fraud. |
| To detect, prevent and address technical issues with our Website. | Our legitimate interests to ensure the proper operation of our business. |
| To ensure that content on the Website is presented in the most effective and relevant manner for you and for your device. | Our legitimate interests to ensure the continued improvement of our business. |
| Where you have given your consent, to provide you with newsletters and marketing and promotional materials and other information that may be of interest to you. | Consent. |
| To store cookies on your device. | Consent. |
If you fail to provide personal information
If you fail to provide certain information when requested, we may not be able to provide the Services to you, we may be prevented from carrying out the tasks above for your benefit, or we may be prevented from complying with our legal obligations.
How we use particularly sensitive personal information
If you apply for a job with us, we may collect information about your health so we can make adjustments to accommodate you during the recruitment process. We would process your data to comply with our legal obligations.
We do not process any other sensitive or special category data in relation to this Privacy Notice.
Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Automated decision-making
As part of our recruitment processes, we may automatically filter job applicants based on criteria such as whether they have the right to work in the UK. If you wish to discuss your job application with us, you can contact us at privacy@mintdiagnostics.com.
We do not envisage that any other decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
Data sharing
| We will share your data with third parties, including other entities in our group and our service providers. We require third parties to respect the security of your data and to treat it in accordance with the law. We may transfer your personal information outside the European Economic Area. If we do, you can expect a similar degree of protection in respect of your personal information. |
Why might you share my personal information with third parties?
We will share your personal information with third parties where required by law, where it is necessary to administer our relationship with you or in order for a third-party service provider to provide a service related to our relationship with you.
Which third parties process my personal information?
“Third parties” include our third-party service providers (including our contractors and designated agents) and other entities within our group.
We will share your personal information with our service providers including those providing administration, recruitment, IT services and analytics services.
How secure is my information with third parties?
All our service providers and other entities within our group are required to take appropriate security measures to protect your personal information. They must only process your personal data for specified permitted purposes and in accordance with data protection law.
When might you share my personal information with other entities in the group?
We may share your personal information with other entities in our group as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise, for system maintenance and support and hosting of data.
What about other third parties?
We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of our business. In this situation we will, so far as possible, share anonymised data with the other parties before the transaction completes. Once the transaction is completed, we will share your personal data with the other parties if and to the extent required under the terms of the transaction.
We may need to share your personal information with a regulator or to otherwise comply with the law.
We may need to share your personal information with our professional advisors, the authorities and the courts in certain situations (for example, to enforce our legal rights or to defend ourselves against allegations or claims made against us, to prevent or investigate wrongdoings or suspected wrongdoings or to protect and safeguard the users who use our Website and Services).
Transferring information outside the EEA
We may transfer the personal information we collect about you outside the European Economic Area.
However, to ensure that your personal information does receive an adequate level of protection we will make sure that we take steps necessary to protect your data as required by applicable laws. For instance, we may put in place the EU Commission’s approved Model Contractual Clauses or equivalent level protections to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection.
Data security
| We have put in place measures to protect the security of your information. Our third-party service providers will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure. |
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to access your personal information. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
However, you should be aware that the transmission of information and data is never completely secure and there is a measure of risk associated with the use of any online service.
Data retention
How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Rights of access, correction, erasure, and restriction
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. You can contact us at the postal or email address set out above.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us at the postal or email address set out above.
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us at the postal or email address set out above. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
The withdrawal of your consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.
Use of cookies and similar technologies
We use cookies and similar tracking technologies to track the activity on the Website and we hold certain information collected via cookies. For information about our use of cookies please refer to our cookies policy which is available at the bottom of this policy.
Links to other sites
The Website or our social media pages may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.
Data privacy manager
We have appointed a data privacy manager to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact our data privacy manager at the postal or email address set out above. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
You should review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this privacy notice, please contact our data privacy manager using the postal or email address set out above.
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Other External Services
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
